NetApp on NetApp

NetApp Gains Visibility of its Storage Network, Aligns Services to Business Capabilities, and Plans for the Future

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Customer Profile

NetApp creates innovative storage and data management solutions that deliver outstanding cost efficiency and accelerate business breakthroughs. NetApp IT integrated OnCommand Insight into its daily operations to: help optimize its storage network across physical/virtual,  private/cloud platforms; implement key performance indicators to track network health; and analyze trends to improve capacity planning.

The Challenge

The demand for data storage is growing at an astronomical rate. According to IDC, data growth rates will exceed 39% each year through 2016. Along with this growth comes the challenge of proactively maintaining IT services while minimizing risk.

A missing piece of the IT services puzzle has been end-to-end visibility of the storage infrastructure. Making informed decisions about storage requirements and investments is difficult without an aerial view into the performance of a storage infrastructure, regardless of physical or virtual, private or cloud. Integral to this analysis is  understanding which applications drive which business processes.

NetApp IT was faced with this issue when its sales grew from $3.9B to $6.1B over four years. IT was installing Data ONTAP® and E-Series systems as quickly as it could to keep up with client demand. Application requirements were often processed as individual requests instead of part of an aggregate view. The introduction of virtual applications caused further confusion as applications were dynamically moved between machines. High-level reports analyzing performance and capacity across the infrastructure were difficult to compile and resource-intensive. Housekeeping issues were moved to the back burner.

Our storage management was operating in reactive mode, and we sought answers to the three questions most often asked by management:

  • What storage do we have?
  • How are we using it?
  • How much does it cost?

Added on to this was one more query: What do we need for the future? Get the answers in the full case study on