At the 2019 NetApp INSIGHT™ conference in Las Vegas, Senior Storage Engineer Ken Lee sat down with Cloud Editor in Chief Steve Mudd to discuss his role in NetApp IT using Cloud Insights for NetApp’s global storage footprint. In this podcast, Ken shares how the team uses NetApp Cloud Insights—a SaaS subscription-based service—to monitor, troubleshoot, and optimize their storage and virtual infrastructure. This infrastructure includes ONTAP®, SolidFire®, StorageGRID®, E-Series, NetApp HCI, and more running across NetApp’s hybrid multicloud and multiple data centers.
Ken also talks about his role in Customer-1 to help test all NetApp products by putting the software through its paces to identify bugs and necessary improvements early. Another aspect of his role on Customer-1 is to share best practices and lessons learned using NetApp products with customers.
Listen to the podcast below.