Customer-1 is responsible for a large-scale storage fleet of more than 100PB of raw storage with 450 storage controllers that support 350 enterprise business applications. Storage lifecycle management for similar fleets is a common conundrum for IT infrastructure teams, with multiple challenges to maneuver, long upgrade times and potential for disruptions.

Customer-1 Director Stan Cox explains how his team tackles this issue and introduces our new white paper by Peter Han and David Tanigawa in the NetApp blog.