To get greater visibility into how NetApp business units were consuming IT assets and services, NetApp IT evolved its configuration management database (CMDB) in ServiceNow to better manage business processes and the relationships between IT assets from the data center, network, virtual storage, etc., all the way up through business capabilities.

In this INFORM webinar, senior business process analyst Lisa Kurowski will show how NetApp IT is using CMDBs and how they help grow an enterprise organization.

The presentation is also available.